A traditional answering service takes a message. A receptionist writes down a name and a number and reads you the list in the morning — by which time the buyer has already called three other listings. For a mobile home park, the problem isn't that calls go unanswered; it's that the answer doesn't move the sale forward. MHPSales.ai is an answering service that actually sells: it answers the buyer's real questions on the spot and books the showing while they're still interested.
What happens to sales calls after 5 PM
Think about when buyers actually shop for a home. They browse Facebook Marketplace and MHVillage on their phones in the evening, on weekends, on a lunch break — the hours your office is closed. That inquiry lands, and one of a few things happens: it goes to voicemail, it sits in an inbox until Monday, or it reaches a message-taking service that can't tell them what the lot rent is or whether the park allows dogs.
Voicemail converts poorly for a simple reason: a buyer who's actively looking doesn't wait. They have four other listings open in other tabs, and they call the next one. The listing that answers first — with real answers, not "someone will call you back" — is usually the one that gets the showing. After-hours isn't an edge case in this business; it's most of when buyers reach out.
Answering service vs. AI sales agent
Here's how the common options compare for a park trying to work sales leads:
| Option | Answers buyer questions? | Books the showing? | Follows up? | Billing |
|---|---|---|---|---|
| Voicemail | No | No | No | Free, but leads leak |
| Human answering service | Only reads a script; can't quote lot rent or financing | Rarely | No — takes a message | Usually per-minute or per-call |
| Hiring a salesperson | Yes, when they're on the clock | Yes | If they have time | Salary + benefits, business hours only |
| MHPSales.ai | Yes — price, lot rent, beds, pets, financing from your listing | Yes, on your calendar | Yes — 7 touches over 3 days | Flat per home ($799/mo or $1,999 flat) |
A human answering service and MHPSales.ai solve different problems. An answering service makes sure a human voice picks up. MHPSales.ai makes sure the buyer gets the answer they called for — and gets on your calendar — whether it's 2 PM or 2 AM.
What the agent handles on an inbound call
- Answers questions about the specific home: price, lot rent, bedrooms, pet rules, and financing, from your listing details.
- Discloses that it's an AI, on every call.
- Books a showing directly on your calendar — Google, Outlook, or the Lotly Showing Scheduler.
- Sends the park application and gets it screened through Lotly.
- Follows up by call, text, and email for three days if the buyer needs time, and stops the instant they answer or opt out.
- Records and transcribes the call so you have a record of every conversation.
What it costs
Pricing is per home, not per minute: $799 per home per month while the home is listed, or $1,999 flat per home until it sells. No contract, and unlimited calls, texts, and emails either way — see the pricing page for details.
Related: how it works, why speed to lead matters, and the 7-touch follow-up cadence.